“Our fountain is leaking onto the patio AGAIN!” says James angrily.
“What?! Ok, this is ridiculous,” sighs Amanda. “We can’t keep this up. It might be time to do something a little more extreme to fix our fountain.”
James frowns and snorts. “I agree. This is supposed to help us relax on the patio and enjoy our retirement, not cause stress like we had when we were working. The process for getting it was stressful too with them messing up the timeline and all.”
Amanda pulls out her phone. “Look, I got a recommendation for a pond contractor called JVI Secret Gardens. Let’s see if they can fix our problem.”
The couple explores our website and learns about us. They decide to give us a call. We talk with them about what they want from their fountain, what the problems are, and some possible solutions.